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Testimonials from our FORMER CLIENTS

We are proud to be so highly recommended by our former clients. Arriving from locations around the world, our Tonkin-Travelers recognize the impact that decent advice, meticulous planning and punctuality really do make a difference to the end product (your trip!). This is a result of the hard work from our whole team. We invite you to get to know them! 

During our two cruises, on Halong Bay and the Mekong Delta, we experienced exceptional quality in terms of service and activates.

Hello Mrs. Thom NGUYEN,

Karole Wittmann gave me your email, regarding the wonderful trip to Vietnam that you prepared for us.

I wanted to write to you, but I was distracted by my preparations for my trip to Tahiti, where I have been for the past three days. 

The five of us (my two sisters and their partners, and I) were overjoyed with our trip, everything went so well. We were so pleased with everything from our guides greeting us at the airport, to our drivers, to the agency. The quality of the hotels and the meals we had in the different restaurants were all lovely. We don’t have critiques to give.

During our two cruises, on Halong Bay and the Mekong Delta, we experienced exceptional quality in terms of service and activates.

Our guides, Du Truong Huu and Van, were very professional and delightful, they gave great information, and their patience and ability to listen showed their professionalism. Thank you for assigning them to guide us.

Everything went according to plan and with no troubles at all, this has made us start thinking about a new trip, to Thailand, Laos or Cambodia, or Myanmar. We’re thinking about next year.

Naturally, I have been singing the praises of your work to my friends who are thinking about traveling your way. I have put them in contact with Karole.

I’m sending some photos. Again, once more thank you so much for your professionalism and your organizational work.

My dear Mrs. Nguyen, my warmest wishes.
Monique LAIBE

Group: Mrs. LAIBE Monique x 05 people 
Vietnam from Halong Bay to Phu Quoc Island in 16 days from 8-23 Nov 2016  

Email: spenlemonique@hotmail.fr 

 

 

So, for those of you looking to do a trip like this, you can be confident in your choice. We are 100% satisfied.

We are a couple from Brittany, France, who were looking to visit Vietnam and Laos. We normally travel independently and make our own reservations but for Vietnam, we couldn’t do this because of the language barrier and the difficulty we were facing in renting a car as Europeans.

Since we were opposed to traveling in a tour group, we saw only one option: hire a car and driver, and a translator to help guide us and set up hotel reservations. During our search, we found a travel agency, based in Hanoi, called Tonkin Voyage, who offered exactly what we were looking for. However, we were unsure about foreign online travel agencies; we were worried about being taken advantage of.  

Well, we are home now, after a three-week trip to Laos and Vietnam and I can confirm that Tonkin Voyage organized a flawless trip, and provided a service that is hard to find in Europe.

The staff speaks French, and they listened to our needs. At the slightest hint of a problem they called us to keep us informed.

All of our cars, mostly SUVs, were well air-conditioned (we also got a bottle of water after each stop), very clean, and the drivers where always careful and professional. And the guides, all of them were excellent translators who knew how to tell the story of their country.

The total cost of the trip, including the service, the hotels, and the flight, was very reasonable.

So, for those of you looking to do a trip like this, you can be confident in your choice. We are 100% satisfied.

Denis and Michèle from Brittany, France 56850

Groupe: Mr. Denis LE MENTEC x 2 people
Voyage Vietnam & Laos in 17 days from November 5-21 Nov 2016
Tel: +33  607587853  Email: lementec@wanadoo.fr

We thank you so much for our unforgettable memories! We hope to travel with you on our adventures to come!

Hello,

Things have been hectic here with the start of the school year and our return to work, that’s why it has taken so long for us to send you our feedback about your trip with you. Better late than never!

First of all, we were completely satisfied by the itinerary that you prepared! We arrived in the South and then explored the central region, before finishing in the North. Despite our jam-packed program, everything when smoothly… the whole family was able to appreciate the richness and the beauty of your country thanks to your well organized and detailed itinerary. We want to thank you for the time that you spent organizing our adventure, taking into account our wants and always being available to answer questions.

You were able to craft a trip that delighted travelers both big (4 adults and 2 teenagers) and small (3 kids: 9, 8, and 5) with tours, cooking courses, boat rides, lantern making, bike rides, and down time....

The logistics side of our trip, including our guides, hotels, and transport, was also great and met our expectations.

We were able to sit back and leave you in charge but we always felt in control and informed thanks to your daily check-ups. We really appreciated that.

We thank you so much for our unforgettable memories! We hope to travel with you on our adventures to come!

The Faurie Family

Group: M. Discala Bernard x 9 people 
Taste of Vietnam in 22 days from 12 July to 2 August 2016
Tel: +33 6 61 85 15 29 Email: discalabernard@hotmail.com 

In short, a great trip, thank you Tonkin Voyage! I will gladly recommend you

Before I decided to visit Vietnam, I had already travelled widely and even lived in numerous countries in Asia and Southeast Asia, but I must say that my 20 day trip exceeded my expectations! Having been a hotel manager in Cambodia, I could have easily reserved my own hotels and transport but from experience, I knew that the simplest thing can be derailed due to unforeseen circumstances and quickly become a logistical nightmare. Therefore, I quickly decided to book my trip with the help of a local travel agency. After a quick search and a few email and Skype exchanges, I chose Tonkin Voyage. They understood the wants and needs that I had for my trip while respecting my budget.

The itinerary, which was fairly classic, started in Ho Chi Minh City and the Mekong Delta before traveling to Hue and continuing to Hanoi, with several days in the far north.

The Francophone guides and drivers were perfect: very professional, discreet, flexible, and friendly.

The hotels were well chosen, in particular our hotel in Hanoi.

The customer service team was always available by phone if we had the slightest problem or question.

In short, a great trip, thank you Tonkin Voyage! I will gladly recommend you.

Christian Izard

Groupe: M. Christian Izard x 2 pers
From the Mekong Delta to Halong Bay in 20 days from 11 August to 1 September 2016
Tel: ++33 06 07 53 87 43 Email: christianizard@hotmail.fr

I will definitely be recommending Tonkin Voyage to all of my friends

Hello Thom, Hello Thuong,

Thank you for your email and the attention you paid to us.

We had a beautiful trip and will remember it for a lifetime.

We saw so many things that I think we’ll need a few days to reflect on all that we experienced, including the beautiful scenery and the wonderful people.

Your service is top quality, and we were very happy with our guides, the restaurants, and the hotels you organized for us.

The tour was well organized and everything went smoothly: the bikes, the boat, the cars and the walking. We never had to wait, and they were a great mix of fun and informative. We were able to do lots of activates and still keep a relaxed pace.

As you suggested, I do have a few notes for you to help make your tours even better.

The cyclo tour of Hanoi could have been longer (ours was 1 hour) in order to allow us to see the French Quarter. We couldn’t do that in the time allotted (thankfully Kien organized a car tour of the area for the next day). I also thought that the night in the homestay would have been a bit more exotic, in truth, it was more of a guesthouse and we didn’t get to spend much time with the family. The food there was very plentiful but it didn’t have much flavor. The cruise on Halong Bay (actually near Cat Ba Island) was wonderful, but a little short in the morning. We arrived at the port at 11am the following morning, to disembark at noon, and would have liked to continue to cruise around the bay rather than spend an hour at port.

Thank you again, I will definitely be recommending Tonkin Voyage to all of my friends. A special thanks to Thuong who followed our journey and checked in on us, we really appreciated your reassurance and availability.

We hope to see you again during our next adventure…

Group: Mr. Michel SUSINI (Commercial Director of Clarke Energy) x 3 people
Taste of Vietnam in 20 days from 5-24 August 2016
Tel: +33 6 26 48 59 17  Email: michel.susini@clarke-energy.com

What clients say about us

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