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Testimonials from our FORMER CLIENTS

We are proud to be so highly recommended by our former clients. Arriving from locations around the world, our Tonkin-Travelers recognize the impact that decent advice, meticulous planning and punctuality really do make a difference to the end product (your trip!). This is a result of the hard work from our whole team. We invite you to get to know them! 

We had the most amazing trip in Vietnam and Cambodia

Dear Jennifer,

We are now in Bangkok. We had the most amazing trip in Vietnam and Cambodia.

I particularly want to thank you. From my first contact with you you were efficient, helpful, professional, friendly. Perfect!

Your what’s app messages added hugely to our enjoyment and the trip you planned was great and worked without any problems at all. I cannot praise you highly enough and will recommend you to all my friends and on trip advisor.

I particularly want to mention Mai the guide and the guide we had in Phnom Penh and that driver there. Everyone was good but they stood out - very good English, knowledgeable and took great care of us. The driver didn’t speak much English but always made sure we were safe and comfortable.

Thank you very much indeed.

With best wishes MANDY CLAIDEN

Mandy & David group x2
Best of Vietnam & Cambodia 14 Days from 18 Sept until 1 Oct 2018

Thank you very much for organizing our incredible holiday

Hi Thuy,

Thank you very much for organizing our incredible holiday. We will never forget it. It was truly wonderful. The places we visited were stunning. The accommodation if a high standard and the guides knowledgeable and enthusiastic.

The cruise has really topped the whole holiday off. Thanks for your help last night which was perfect.

Is there a form you would like us to complete or do you just want us to write comments in an email.

Thanks so much. We will recommend you to anyone travelling to Vietnam and hope to visit again in the future. We will keep in touch.

Thanks for everything.

Best,

Amos and Alex

AMOS *2 persons
Scenic Northern Vietnam 13 days from 29 Jul18 to 11 Aug18

We thoroughly enjoyed our trip to your country

Hi, Jennifer,

We thoroughly enjoyed our trip to your country, and your services were very helpful.  Here is some feedback that may be helpful to you:

1. Your services were prompt and professional.  Thank you for making everything so easy for us.

2. All transfers were on-time, comfortable, and professional.  

3. The trip to My Son was very interesting, but the trip to the ceramic village was only mildly interesting.

4. The trip to the Cu Chi Tunnels was very interesting, and we liked our guide, “Mabel.”  We felt that Mabel rushed our tour a little bit because of the crowds, so we wished we started earlier in the morning.

5. We thoroughly enjoyed our Sa Pa trek, and loved our Hmong guide, Shu Shu.  We home-stayed at her house, and her family was wonderful.  More information about the trip would have been helpful.  Specifically, we didn’t know how to pack until our guide told us the night before.  Consider instructing your customers to pack extremely light for the train ride and trek through Sa Pa, and leave as much luggage as possible in their Hanoi hotel.  If it might rain, your customers should buy a poncho and rent rubber boots (Shu Shu ensured that we had good boots for our trek).  The day use of a room upon the return from Sa Pa was extremely helpful.

6. We loved the Bai Tu Long Bay tour, and enjoyed the boat, Dragon Legends II.  Because there were very few people on the big boat (27) and the staff was so friendly, we had a great time.  Even the ride to Bai Tu Long Bay was enjoyable because the guide was fun to talk to.

Overall, we’ll definitely recommend your services to our friends and family who might visit Vietnam.

Mr William Kwong  

Kathy Julian & family *4 MULTI COLOUR OF VIETNAM 17 DAYS from 18 Jul18 to 3 Aug18

Great value and comfort

We have been using Trip Advisor for sometime and have been very satisfied with the recommednations we've gotten on hotels and restaurants in Europe and the US. Having read the reviews of Tonkin Voyage Travel, we were confident that they would meet our expectations for our trip to Viet Nam. But we were overwhelmed by the service and quality we received from Ms Vy. From our pre travel communications to our arrival and pick up, everything ran smoothly especially after  30 hours in transit.

The three week program Ms Vy arranged came together without a hitch. Drivers were on time. Accomodations were fabulous. The guides, Mr. Long in the nother, Ms Tran (Sammy) in the central part and Mr. Lamb in the south were fantastic. Each one had a thorough cammand of English They each were professional and extremely personable.

We got to meet Ms Vy in person and she stole our hearts.

Viet nam is the best kept secret in travel. We wish Tonkin Voyage Travel would expand to other countries because they know how to give travelers great value and comfort.

The Morleys

Group: MICHAEL x 2 persons
GRAND VIETNAM 17 DAYS from 03 until 19 Apr 2018

It has been a wonderful trip

Hi Vy.

We are just finishing our packing and enjoying our last few hours in Cambodia. It has been a wonderful trip, so expertly organised by you and your agency. All of our guides were interesting, knowledgeable and very helpful. Our drivers were friendly and very safe. Most hotels were of high standard and great value for money however the Sapa hotel was not so pleasant  - the dining area badly needed maintenance and a good clean. The hotel was full of the owners motorbikes - very strange. We couldn’t find any bar area in which we could relax after our activities so would not recommend this hotel. The staff were trying to be helpful but their lack of training and confidence was obvious.

The Mekong cruise was a highlight and the onboard cook made the best vegetarian meals so I was very happy.  Small criticism- the Gekko eyes boat could do with some maintenance and a really intensive clean ( mats, chair cushions were very marked and tired) and not being able to open windows at night to get fresh air was hard but everything else was very enjoyable.

FYI. The Phnom Penh hotel Villa Langka, is in the process of a major renovation so was quite noisy and dusty - just so you know if booking it for others.

All hotels gave us a really good mix of styles and all the staff took care of us beautifully. 

A real standout has been Viroth in Siem Riep also La Siesta in Hanoi. Everything perfect.

So all in all we go home tired but very satisfied with our Tonkin Voyage. We do hope to see you again in the future. Many thanks for all you exceptional work and best wishes.

From Rob and Lea Symonds

LEA x2Persons
FROM VIETNAM TO ANGKOR TEMPLES 29 DAYS from 15 May until 12 Jun 2018

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